Resident Feedback

March 3, 2020
5 star review

I’ve been a patient here at Nassau for last few months, I’m leaving and want to write some things about my experience here so I can help others when they are searching for a adequate rehabilitation center. When I first arrived, I saw how clean the halls were, the floors were so clean and so were the rooms. Errol my housekeeper was right on target everyday with his routine. They provide a free laundry service. Also for all the holidays, they will decorate accordingly. Nassau won first place for their Christmas decorations contest.
Physical therapy was excellent. My therapist Jingping and Carmen Heredia helped me overcome my fear to try to stand and walk. Also, My occupational therapy was great, the staff over there were pleasant and very good.
To all the nurses and aides who worked so hard and took care of all my needs. They made my stay so much easier and they were like my friends and family. I thank from the bottom of my heart Sophia Johnson, Marie Delisca, Ayanna Dewar, Nicole Harvey, Merlia Mingo, Kerry A Wright, Sandra Harvey, Veronica Rivett, Anise Pierre Lois, Nancy the LPN, Susan Anderson and Aloude freeman. You were all the best.
The office staff are incredible. They work so hard to make sure you get what you need. My Social Worker Lamenah Merriwether had so much patience for me and was a instrumental part in my discharge planning together with Cheryl. Cheryl Weather is an amazing financial coordinator, She really looks out for the patient’s best interests. Jacob and Nissan were always there to help if I ever needed anything.

– Marie P.


March 3, 2020
5 star review

As a vendor that deals with Nassau Rehab all the time we are supremely impressed with their service. The care they have for their patients and heart that goes into it is amazing!

– Medquipped LLC


March 1, 2020
5 star review

I’ve been here for 6 months now. I want to thank all the staff especially on 2 south for being patient with me and helping me reach my maximum potential and strength. Ayana my nurse has been especially nice to me and patient with me. She does a great job, My CNA’s Pierre and Freeman, I couldn’t ask for any better help. My Physical therapist Jing is instrumental in my continued recovery. My social worker Lamenah has been there every step of the way for me. She is a true professional!

– Carol C.


December 9th, 2019
5 star review

My stay at Nassau rehabilitation and nursing center was great. Everybody was very nice and made me feel at home. I got to meet new people who will now be lifelong friends. I really liked going downstairs to physical therapy, Mrs. Genia and Mr Clifford really helped me get stronger. The two lady’s who transferred me to therapy Anna and Sandra were very nice and we had very nice conversations. Everyone in the administrative office were very kind to me as well.

 

– Bettie A.


August 26th, 2019
5 star review

To Whom This May Concern,

The staff and the therapists at Nassau Rehab are great. The staff helpful and answer the question as soon as they get the information for you. They get you food whenever your hungry even if it isn’t a meal time. The therapists are Polly, Cliff, They are great. They make you work as long as you need in order to ensure a recovery!

– Antoinette D.


July 22nd, 2019
5 star review

I was very happy here at Nassau. I would recommend this facility to anyone who need rehab. Wishing you all the best!

– James W.


July 2nd, 2019
5 star review

You all worked tirelessly with all of your hearts to care for me and of course the physical and occupational therapists who helped me to be able to walk and strengthen my body so I can go home today. I am especially grateful to Nissan for always coming to look in my room to say hello and see if I’m doing OK and if I need anything and acknowledging me in the hallway when we passed one another. I am sorry I have to leave the facility today although I am happy to be strong enough to go home. I had a very special stay here at Nassau. I would also like to thank Errol the housekeeper for always keeping my room neat and clean. I thank you all with my heart and god Bless you all!

– Eileen F.


July 2nd, 2019
5 star review

Hello, my name is Dora M***** and I am writing this letter because I want to say thank you to all the staff at Nassau rehabilitation center. All of you have been so sweet and kind to me and have taken GREAT care of me. Although I am going home everyone that have been with me on this journey helped me and I thank You. I give this facility 5 stars and I would definitely recommend this facility to someone. Thank You again. Dora M*****, God bless you all!!

– Dora M.


July 2nd, 2019
5 star review

“I enjoyed my time here at Nassau. This place is clean, and the workers are working constantly to keep it clean. The people who help us here are all very nice and they do everything with a smile on their face. I would like to thank Erica the therapist for all she has done for me. Joe my physical therapist he helped me and really encouraged me to accomplish my goals and here I am, goals accomplished. My nurse Ayana, she is a top notch nurse, I was lucky to have her as my nurse. My CNA Mingo was amazing, she did everything with a smile and put a smile on my face. I will definitely visit this place after I leave, I made a lot of friends here.”

– Julia M.


June 17th, 2019
5 star review

“I, Carlotta M*****-I****, arrived at this place in February and my care over here has far exceeded the other two rehab centers combined in which I was at for 2 prior years. The staff here is excellent and caring all the way down to the Management, they all deserve praise and recognition for a job well done on getting me back on my feet and moving. I had a great roommate Kim, we were Called the ” Troublesome 2″ because we always made the staff laugh continuously. I will miss the staff and the management dearly when I am discharged from this facility next month. I would like to make a few special mentions. Cheryl Weathers- For helping me with my finances Carol Gamliel- For being a great social worker and making a discharge a breeze and helping me find housing Nissan Gordon- For always being there for me and helping me out with whatever I needed. Whether it be Social work, Finance, Nursing, you were there to guide me. To the nurses Ms. Jones, Ms. Murphy, Ms. Harvey and all the nurses for helping me achieve where I am at physically today. And to all the Cna’s for showing me constant kindness and care throughout my stay here at Nassau I would highly recommend this to facility to anyone. Be sure about it, I will be coming back to visit!!!”

– Carlotta I.


May 29th, 2019
5 star review

“I am being discharged soon, just wanted to take time out and thank everyone here at Nassau. Everyone was extremely helpful. If i need rehab again, i will be right back here.”

– June C.


May 6th, 2019
5 star review

“My experience at Nassau Rehabilitation and Nursing center has been excellent. When I was told I needed to go to a rehabilitation facility rather then go straight home from the hospital I was very resistant. However, after a couple of days of being here, I was very glad I came. Everyone on the staff was extremely welcoming, reassuring, and more than competent. I went step by step their expert care from being wheelchair dependant, to walker, to cane and now walking independently. They made the journey enjoyable and I found their encouragement and attitude very helpful and the reason for my success in recovery. I cannot thank everyone here enough and would recommend this facility to anyone in need of care.”

– Joan E.


May 3rd, 2019
5 star review

“I am being discharged. This is my second time here in the last 4 months. This is is the place to be for rehab. I said it before and I’ll say it again, if I need a place again, i will be back here.”

– Wilfredo W.


April 1st, 2019
5 star review

“I had a very enjoyable experience while at Nassau. I would Ike to thank the therapists mainly Joe, and my nurse Ayana. If anyone needs a place for rehab, this is the place to be.”

– M. James


March 29th, 2019
5 star review

“I really enjoyed my stay here in the facility. Everyone from top to bottom help me recover. I very much recommend this place to anyone who needs a place.”

– Robert W.


March 12th, 2019
5 star review

“This place was great to me. I would like thank my nurse Ivonne, My aide Ms. Johnson, and the therapist Erika. Thank you all for everything.”

– Michael H.


March 4th, 2019
5 star review

“I am being discharged tomorrow. This rehab center was so helpful for me. I would like to thank the Nurses, Physical therapy staff, social workers, and the office staff. I would recommend this place to anyone looking for a great rehab center.”

– Ina M.


February 14th, 2019
5 star review

“Lives up to the 5 star rating”

– Bertha M.


February 11th, 2019
5 star review

“I am being discharged tomorrow, I would like to thank everyone who helped me get better. I would like to especially thank Physical therapist Big Joe Reyes thank you for all that you did for me. I love you. I would also like to thank Nikia Stubbs thank you for what you did for me I love you!!”

– Phyliss F.


January 25th, 2019
5 star review

Mr Nissan Gordon. Was very helpful to me during my stay. All the nurses and physical therapists were helpful to me as well. “I definitely recommend this facility to anyone looking for rehab.

– Charles C.


January 11th, 2019
5 star review

“I am being discharged today. I am so happy with the therapy that I received. Before I came I wasn’t able to walk and now I am able to walk. in addition I am very pleased with the nurses and the concierge, Thank you Nassau Rehab!!”

– Vivian A.


December 6th, 2018
5 star review

“Dear Nassau Rehab,

I want to thank you all very much for taking care of my husband Francisco C****. All this time everyone helped him out a lot. He finally has gotten out of his wheelchair and is now walking more than when he first came. I’m just so happy that everyone helped him out a lot. I know a lot of time and effort was put in for my husbands care and for that I am very thankful. I an so happy that my husband came to your rehab center. Everyone there from the Nurses to the housekeepers befriended my husband. Again, thank you all very much and We will never forget you. I would recommend this place to anyone who needs rehab!!

P.S. I remember when I was a resident in your facility five years ago, you helped me out a lot.”
– Jean M.


November 8th, 2018
5 star review

“I am very pleased with Nissan Gordon, his professional has been extremely awesome. He made Mr, Baldwin’s stay here bearable to day the least. Overall, all staff was very good and caring. Thank you very much for caring and for your services. God bless.”
– Gerry F.

October 19th, 2018
5 star review
“ I am being discharged tomorrow, I had a great stay here at Nassau rehabilitation and nursing center. I would like to thank Yanique and all the nurses and Cnas especially Ms. Vales on the second floor. The physical therapy was great. I also would like to thank the concierge. if anything ever happened to me again I won’t hesitate to come back here. This place is He place to be for rehab.”
– Wilfredo V.


October 16th, 2018
5 star review
“ I am being discharged today, while I was here I truly enjoyed my stay here. I feel better now than when I arrived. I would like to thank the nurses, aids, physical therapy, and rehab concierge Me. Gordon for making my stay a succes. I definitely recommend this place to anyone!”
– Dr. Eddie


September 17th, 2018
5 star review
“ I enjoyed my stay at Nassau extended care, the staff was friendly, whether it was the physical therapists, the nurses and the concierge, they all took very good care of me. I am very thankful for that. I definitely recommend Nassau extended care to anyone!”
– Anonymous


October 11, 2017
5 star review
“Very pleased with the care my father is getting.  Thank you.”
– Maryanne G. – Family Member


October 10, 2017
5 star review
“I would like to commend the Entire staff at Nassau Extended Care for your friendly and concerned care and treatment for my father during his medical and physical rehabilitation. The administration and specialty care staff was extremely caring and communicated my dad’s health and physical therapy progress on a daily basis throughout his stay.  I would highly recommend your facility to family and friends should they need medical and/or physical rehabilitation care for a loved one.  Thanks to all your staff members for your competent and compassionate care.”
– Charles M. – Family Member


May 12, 2017
5 star review
“Very helpful, compassionate and knowledgeable.”
– Joseph G – Resident


May 3, 2017
5 star review
“Thank you, clean building friendly staff extremely helpful!  Thank you For all you have done.”
– James – Resident


April 24, 2017
4.5 star review
“Only four days of this experience but we are very happy at this time. We look forward of seeing my aunt regain use of her left foot and feel comfortable that the attention she receives here will be successful.”
– Margaret R. – Family Member


April 13, 2017
5 star review
“The facility remained super duper clean…Rehab services was exceptional.  Admission process was superb and the Director’ guidance was invaluable Social Services, did their best to accommodate the family.”
– Derek I. – Patient


April 7, 2017
5 star review
“I think it’s the cleanest place with hands-on help. The dietician are wonderful. The Aides that care care of me are so helpful.”
– Catherine B. – Patient


April 7, 2017
5 star review
“Being placed in a facility is extremely difficult. The staff at Nassau understood how difficult it was and was compassionate to my needs. I would recommend this facility.”
– Sara – Patient


April 7, 2017
5 star review
“I have no complaints, I’m satisfied with my experience here at Nassau.”
– Keith S. – Patient


April 7, 2017
5 star review
“The admissions department was very helpful and nice”
– Maria – Family Member


April 6, 2017
5 star review
“I was a short term patient at this facility.  My stay here was really A++.”
– Joel N. – Patient


April 5, 2017
5 star review
“A wonderful facility. Great staff and great rehab!!”
– Richard P. – Patient


April 4, 2017
5 star review
“Great! Huge facility! The best!”
– Mark – Patient


April 4, 2017
5 star review
“Great facility so happy with the staff. My grandma will do wonders.”
– Stephen J. – Family Member


April 4, 2017
5 star review
“Great! Huge facility! The best!”
– Mark – Patient


April 3, 2017
5 star review
“Thank you for the wonderful care.”
– Kevin G. – Family Member


April 3, 2017
5 star review
“In all honesty I loved my stay at Nassau Rehab!  Thank you to all the wonderful staff for making it such a pleasant experience.”
– Lori


March 29, 2017
5 star review
“Clean facility and professional staff”
– Kevin – Family Member


March 17, 2017
5 star review
” I have been very satisfied with the overall care I have received. The PT and OT are excellent and the therapists are very caring and experienced. This is my sixth round of PT and OT and I value this the most…
– Julie M.


“…A few days before my total knee replacement, I was looking for a place to follow up my physical therapy. A good lead led me to your facility…Upon entering the door, we were much impressed…it was like a five star pavilion…The friendliness and cleanliness made quite an impression on us. We immediately signed up in the admissions office…My congratulations to all of you! I will be singing the praises of NRNC to all who will listen to me”
– Former resident Jennie F.


“Having just had my first experience with a nursing home (yours), I must say I am so pleased and impressed. From my first meeting with (the admissions director), on her day off, to my mom’s last day with you, it was the most positive experience I could have asked for. Everyone I dealt with was highly professional and still warm and caring. I never heard the word “no”. I love in Florida and my concerns for my mom’s care were ever greater because of the distance. However your staff said “call or come any time as often as you like”…”
– Paul G (Family Member)


“…You are always there for Jerry. You share his triumphs a well as his troubles, his sorrows and his joys. You are there with a smile when he needs cheering, and a shoulder when he needs comfort. You are always there to extend a caring hand when he needs help of any kind. You give yourselves unselfishly, each and every day…”
– Family of Jerry B.


“…I believe that people should be commended when they go above and beyond their call of duty, which is what many of your employees do. I feel so extra blessed for being here, I am so glad I chose Nassau Rehabilitation and Nursing Center for my rehabilitation…”
– Resident Brenda W


“…I want to thank each and every one of you for the excellent care that you gave my uncle, Daniel D. I realize that he could be very difficult at times and that all of you were subjected at one time or another to his ornery ways. I am so sorry for that…I appreciate all the tender care that you gave him, and I know in his heart he did too…By the time he was admitted to your facility he was past the point that I could care for him at home. I didn’t want him in a nursing home…until I came and visited and saw how immaculate the facility was and how well the residents were cared for. You made the necessity of him being there bearable. That you for all the little things you did that I am not aware of. Thank you for treating him with dignity and respect…”
– Gay W (Family Member)


“I am writing to express my most sincere appreciation for the professional and compassionate care my uncle received while residing in your facility. As with most families faced with having to make decisions regarding long term care of a relative, I was completely unaware of what to do. (The admissions staff)… guided me through the tortuous process with skill and compassion…The role of the elderly is often minimized. However there is no question in my mind that your staff provided my uncle with love and hope enabling him to find peace through the end of his days. I am forever grateful to all of them…”
– John N (Family Member)